Shipping & Delivery

Processing  time usually takes between 3-7 days,but may take up to 2 weeks due to high volume of orders.

Standard Shipping(Delivery Within Approx 1-4 Weeks)

Express Shipping (Delivery Within 7 Business Days)

By the way, we choose faster and more expensive logistics company to North America,Europe,Oceania, Asia. For example, usually to United States in 10 working days and to UK,DE,FR,and some Europe countries in 8-13 working days.

Please contact us  if your tracking number is not up after 2-3 weeks.

Free Shipping Orders over $14.99

Refer to the below table for shipping cost and estimated delivery times:

Delivery (Business Days)Cost (USD)
International (Standard Only)
New Zealand7-10$5.50
South Pacific10-12$8.00
East Asia10-15$10.00
North America10-15$4.00
UK & Eurpoe12-20$10.00
Rest of the World15-20$10.00

How can I track my order?

Upon dispatch of your order, you will receive an email containing tracking details. Click the tracking link to follow the status of your order.

You will need to provide either the Order ID or the Email Address used to place the order. 

How long will it take me to receive my order?
We will aim to have your order picked and packed within 24 hours. You will receive an email confirmation once it ships. Delays may occur around Christmas, Easter and public holidays. Remote deliveries are subject to local transport schedules and may encounter extended delays.

Can I have my order delivered to a different address from my billing address?
Yes. To have your items delivered to a different address, simply enter in the details on our delivery information page during the check out process..

How do I send different items to different people at different addresses?
You will need to create a different order for each of the different addresses.   

If you have not received your order within the estimated delivery time, or have any other questions about your order, please contact customer service.