Return and exchange terms

Return and Exchange Policy

Returns:

• Items can be returned within [ 7 days/ ] of purchase.
• Items must be unused, in their original packaging, and with all tags attached.
• A proof of purchase is required for all returns.
• Refunds will be issued to the original form of payment.
• Shipping fees are non-refundable unless the return is due to a defect or error on our part.

Exchanges:

• Exchanges are allowed within [ 7 days ] of purchase.
• Exchanged items must be unused, in their original packaging, and with all tags attached.
• Exchanges are subject to product availability.

Conditions:

• We reserve the right to refuse returns or exchanges that do not meet the above criteria.
• Final sale items are not eligible for return or exchange.
• Gift cards and promotional items are non-returnable and non-refundable.

Process:

• To initiate a return or exchange, please contact our customer service team.
• Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Contact Us:

• If you have any questions or concerns regarding our return and exchange policy, please contact us at [Support team: [email protected]].